Terms & Conditions
BACKGROUND
This agreement applies between you, the user of this website, and Hollands Garden Supplies LTD T/A Holland Horticulture, the owner(s) of this website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.
No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
1. Definitions & Interpretation
Account – Collectively the personal information, payment information, and credentials used by users to access paid content and/or any communications system on the website.
Carrier – Any third party responsible for transporting purchased goods from our premises to customers.
Content – Any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this website.
Goods – Any products that Hollands Garden Supplies LTD T/A Holland Horticulture advertises and/or makes available for sale through this website.
Hollands Garden Supplies LTD T/A Holland Horticulture – Hollands Garden Supplies LTD T/A Holland Horticulture, 17-19 Rondin Road, Ardwick, Manchester, M12 6BF, UK
Service – Collectively any online facilities, tools, services, or information that Hollands Garden Supplies LTD T/A Holland Horticulture makes available through the website either now or in the future.
Payment Information – Any details required for the purchase of goods from this website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, sort codes, and associated PayPal email addresses.
Purchase Information – Collectively any orders, invoices, dispatch notes, receipts, or similar that may be in hard copy or electronic form.
Premises – Hollands Garden Supplies LTD T/A Holland Horticulture head office located at 17-19 Rondin Road, Ardwick, Manchester, M12 6BF, UK.
System – Any online communications infrastructure that Hollands Garden Supplies LTD T/A Holland Horticulture makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links.
User / Users – Any third party that accesses the website and is not employed by Hollands Garden Supplies LTD T/A Holland Horticulture and acting in the course of their employment.
Website – The website that you are currently using on the domain www.hollandhorticulture.co.uk and any sub-domains of this site (e.g., offers.hollandhorticulture.co.uk) unless expressly excluded by their own terms and conditions.
2. Age Restrictions
Persons under the age of 18 should use this website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.
3. Business Customers
These Terms and Conditions DO NOT apply to customers buying goods in the course of business.
4. International Customers
If goods are being ordered from outside Hollands Garden Supplies LTD T/A Holland Horticulture’s country of residence, import duties and taxes may be incurred once your goods reach their destination. Hollands Garden Supplies LTD T/A Holland Horticulture is not responsible for these charges and undertakes to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures.
As the purchaser of the goods, you will also be the importer of record and should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes, and Hollands Garden Supplies LTD T/A Holland Horticulture cannot guarantee that the packaging of your goods will be free of signs of tampering.
5. Intellectual Property
5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software, is the property of Hollands Garden Supplies LTD T/A Holland Horticulture, our affiliates, or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
5.2 Subject to Clause 7, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by Hollands Garden Supplies LTD T/A Holland Horticulture.
6. Third Party Intellectual Property
6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, product images, and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2 Subject to Clause 7, you may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.
7. Fair Use of Intellectual Property
Material from the website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
8. Links to Other Websites
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Hollands Garden Supplies LTD T/A Holland Horticulture or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the websites themselves or of those in control of them.
9. Use of Communications Facilities
9.1 When using the enquiry form or any other System on the website you should do so in accordance with the following rules:
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9.1.1 You must not use obscene or vulgar language.
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9.1.2 You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist, or racist.
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9.1.3 You must not submit content that is intended to promote or incite violence.
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9.1.4 Submissions should be made in English, as we may be unable to respond in other languages.
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9.1.5 The means by which you identify yourself must not violate these terms of use or any applicable laws.
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9.1.6 You must not impersonate other people, particularly employees and representatives of Hollands Garden Supplies LTD T/A Holland Horticulture or our affiliates.
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9.1.7 You must not use our system for unauthorised mass-communication such as “spam” or “junk mail.”
9.2 You acknowledge that Hollands Garden Supplies LTD T/A Holland Horticulture reserves the right to monitor any and all communications made to us or using our system.
10. Accounts
10.1 In order to purchase goods on this website, you are required to create an account containing certain personal details and payment information. By continuing to use this website you represent and warrant that:
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10.1.1 All information you submit is accurate and truthful.
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10.1.2 You have permission to submit payment information where required.
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10.1.3 You will keep this information accurate and up-to-date.
10.2 Do not share your account details. Hollands Garden Supplies LTD T/A Holland Horticulture accepts no liability for losses or damages incurred as a result of shared account details.
10.3 If you suspect unauthorised access to your account, contact Hollands Garden Supplies LTD T/A Holland Horticulture immediately.
11. Termination and Cancellation
11.1 Either Hollands Garden Supplies LTD T/A Holland Horticulture or you may terminate your account. Notification will be sent by email if terminated by us.
11.2 Any current or pending purchases on a terminated account WILL be cancelled and WILL NOT be dispatched.
11.3 Hollands Garden Supplies LTD T/A Holland Horticulture reserves the right to cancel purchases for any reason prior to processing payment and dispatch.
11.4 If purchases are cancelled prior to dispatch, any monies paid will be refunded.
11.5 If you terminate your account, any non-dispatched purchases will be cancelled and refunded.
12. Goods, Pricing and Availability
12.1 All graphical representations and descriptions of goods correspond to the actual goods; however, Hollands Garden Supplies LTD T/A Holland Horticulture is not responsible for minor variations.
12.2 You may be required to select size, model, colour, quantity, or other features when purchasing goods.
12.3 Stock indications may not reflect real-time sales.
12.4 Prices are correct at the time of going online but may change.
12.5 If prices change before processing your order, you will be notified.
12.6 All prices include VAT. VAT number: 857916181.
13. Delivery
13.1 You will be notified by email when goods are dispatched.
13.2 If no communication is received within 7 days of delivery regarding problems, goods are deemed received in full working order.
14. Returns Policy
14.1–14.7 (Full returns, refund, and shipping details, updated to Hollands Garden Supplies LTD T/A Holland Horticulture)
15. Privacy
Use of the website is also governed by our Privacy Policy: www.hollandhorticulture.co.uk/privacy-policy-cookie-restriction-mode/
16. Disclaimers
16.1–16.3 (Updated references to Hollands Garden Supplies LTD T/A Holland Horticulture)
17. Changes to the Service and Terms
17.1 Hollands Garden Supplies LTD T/A Holland Horticulture may update these Terms; you are bound from first use after changes.
18. Availability of the Website
18.1 Service provided “as is” and “as available.” No warranty for defects or disruptions.
19. Limitation of Liability
19.1–19.4 (Updated references to Hollands Garden Supplies LTD T/A Holland Horticulture)
20. No Waiver
Failure to exercise any right does not constitute a waiver.
21. Previous Terms and Conditions
If conflicts exist with prior versions, these Terms prevail unless expressly stated otherwise.
22. Notices
All communications shall be sent to our Manchester premises or by email and will be deemed received according to postal/email rules.
23. Law and Jurisdiction
These Terms are governed by the Law of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.